Terms of Service

Please read these terms carefully before using our services.

Last Updated: December 15, 2025

Introduction

These Terms of Service ("Terms") govern your access to and use of the services provided by Nuvra Labs ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.

Acceptance of Terms

By accessing our website, using our services, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Services Description

Nuvra Labs provides software development services, including but not limited to:

  • Outsourcing software development services
  • SaaS (Software as a Service) development
  • AI and chatbot solutions
  • Mobile and web application development
  • API development and integration
  • Cloud migration and infrastructure services
  • Consulting and technical support

The specific services to be provided will be detailed in a separate service agreement or statement of work ("SOW") that will be executed between you and Nuvra Labs.

User Obligations

You agree to:

  • Provide accurate, current, and complete information when using our services
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use our services only for lawful purposes and in accordance with these Terms
  • Not interfere with or disrupt the services or servers connected to the services
  • Not attempt to gain unauthorized access to any portion of the services
  • Comply with all applicable laws and regulations
  • Provide timely feedback and approvals as required for project completion

Intellectual Property

Ownership of Work Product

Unless otherwise specified in a written agreement, all work product, code, designs, and deliverables created by Nuvra Labs in the course of providing services shall be owned by the client upon full payment. Nuvra Labs retains the right to use general knowledge, skills, and experience gained during the engagement.

Our Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are owned by Nuvra Labs and are protected by copyright, trademark, and other intellectual property laws.

Client Materials

You retain ownership of any materials, data, or information you provide to us. By providing such materials, you grant us a license to use them solely for the purpose of providing the requested services.

Payment Terms

Payment terms will be specified in the service agreement or SOW. Generally:

  • Payment is due according to the schedule specified in the agreement
  • Late payments may incur interest charges as specified in the agreement
  • All fees are non-refundable unless otherwise specified
  • We reserve the right to suspend services for non-payment
  • You are responsible for any taxes applicable to the services

All prices are in USD unless otherwise specified. We reserve the right to change our pricing with reasonable notice.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the engagement. This obligation shall survive termination of the services.

Confidential information does not include information that: (a) is publicly available, (b) was known to the receiving party prior to disclosure, (c) is independently developed, or (d) is required to be disclosed by law.

Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that our services will be uninterrupted, error-free, or completely secure. You acknowledge that software development involves inherent risks and that we cannot guarantee specific outcomes.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

Termination

Either party may terminate a service agreement in accordance with the terms specified in the agreement. We may also terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms.

Upon termination, your right to use the services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Nuvra Labs operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration or in the courts of the applicable jurisdiction, as specified in the service agreement.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our services after such modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

Contact Us

If you have any questions about these Terms of Service, please contact us:

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